Free Philie goes
emergency Services – telephone counselling service for people in distress
Over 15,000 hours of telephone
consulting over the last few decades. Assistance, coaching and simply an open
ear for young and old. Whether the conversation was once or for months or
years. Lonley People in trouble had someone to talk to.
Advice through letters, e-mails, SMS
Over a period of more than 10 years,
several thousand letters were answered at their own expense, giving advice and
assistance. Likewise support and coaching took place electronically.
Help in everyday life - hands-on
Some times help had to take place in
everyday life, when support by email and phone was not enough (official visits,
relocations, hospital visits, court cases, talks with relatives, etc.).
The project was therefore proposed in
2017 by an interest group (of several citizens) for the Federal Cross of Merit
and the Lifesaving Medal of Germany.
Readings in old people´s home
There were readings of the project
diary, accompanied by acoustic guitar, in retirement homes. This was followed
by intimate conversations with the residents about love and family.